Terms of service

Welcome to Lujayn Fashion. By accessing or using lujaynfashion.com, you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, please do not use our website.

1. General

Lujayn Fashion is an online fashion retailer offering clothing and fashion accessories through our website.

By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

2. Products & Pricing

We strive to ensure that all product descriptions, images, prices, and availability are accurate.

However, we reserve the right to:

  • Correct any pricing errors.
  • Modify product information without prior notice.
  • Discontinue any product at any time.
  • Cancel any order due to pricing or stock errors.

3. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Cancel any order.
  • Limit product quantities.
  • Refuse service to any customer.
  • Cancel orders suspected of fraud or misuse.

If your order is cancelled after payment, the full payment will be refunded.

4. Payment

We accept available payment methods displayed during checkout, including:

  • Cash on Delivery (COD)
  • Mobile Banking
  • Bank Transfer
  • Online Payment Gateway

Orders will only be processed after successful payment confirmation where applicable.

5. Shipping & Delivery

Estimated delivery times are provided for convenience only.

Delivery delays caused by:

  • Courier services
  • Natural disasters
  • Political unrest
  • Public holidays
  • Unavoidable circumstances

shall not be considered our liability.

6. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service.

Please review our Return & Refund Policy before making a purchase.

7. User Responsibilities

You agree that you will not:

  • Use false information.
  • Abuse our website.
  • Attempt unauthorized access.
  • Distribute malware or harmful software.
  • Copy website content without permission.
  • Engage in fraudulent activities.

Violation of these Terms may result in suspension or termination of access.

8. Intellectual Property

All website content including:

  • Logo
  • Product Images
  • Graphics
  • Designs
  • Text
  • Website Layout

is the property of Lujayn Fashion and may not be copied, reproduced, or used without written permission.

9. Account Security

If you create an account, you are responsible for:

  • Maintaining your password confidentiality.
  • Keeping your account information accurate.
  • All activities under your account.

10. Limitation of Liability

Lujayn Fashion shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Business interruption
  • Courier delays
  • Website downtime
  • Third-party service failures

Our total liability shall not exceed the amount paid for the purchased product.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and use your information.

12. Third-Party Services

Our website may contain links or integrations with third-party services such as payment gateways, courier partners, social media platforms, or analytics tools.

We are not responsible for the policies or practices of those third-party services.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this page.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the People's Republic of Bangladesh.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Bangladesh.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Lujayn Fashion

Website: https://lujaynfashion.com

Email: lujaynimpeiralfashion@gmail.com

Phone: +8801913391130